/* Destek Merkezi v2 — .dk kapsamı */
.dk{--ink:#14131A;--ink2:#3A3745;--ink3:#605C6E;--ink4:#8B879A;--mavi:#2447F0;--lime:#D4F455;--mor:#7C3AED;--teal:#0FA3A3;--amber:#F59E0B;--kir:#DC2626;--ok:#16A34A;--kagit:#F7F7FB;--byz:#fff;--cizgi:#E9E8F0;--cizgi2:#F3F2F8;--msoft:#EEF1FE;--limesoft:#F5FBD6;--tealsoft:#E3F7F7;--ambersoft:#FEF3DC;--oksoft:#DCFCE7;--kirsoft:#FEE2E2}
.dk{font-family:Manrope,-apple-system,"Segoe UI",sans-serif;color:var(--ink);background:var(--kagit)}
.dk .w{max-width:1160px;margin:0 auto;padding:0 22px}
.dk h1,.dk h2,.dk h3{font-family:Sora,sans-serif;letter-spacing:-.03em;line-height:1.15;margin:0}
.dk a{text-decoration:none;color:inherit}
.dk-et{display:inline-flex;align-items:center;gap:7px;font-size:10.5px;font-weight:800;letter-spacing:.1em;border-radius:8px;padding:6px 11px;background:var(--msoft);color:var(--mavi)}
.dk-et i,.dk-et svg{width:13px;height:13px}
.dk-et.lime{background:rgba(212,244,85,.16);color:#4D7C0F}
.dk-sec{padding:56px 0}
.dk-sh{max-width:640px;margin-bottom:26px}.dk-sh h2{font-size:clamp(26px,3vw,34px);margin-top:12px}.dk-sh p{font-size:14.5px;color:var(--ink3);margin-top:8px;line-height:1.65}
/* hero */
.dk-hero{position:relative;padding:64px 0 46px;overflow:hidden;background:linear-gradient(180deg,#fff,var(--kagit))}
.dk-hero::before{content:'';position:absolute;width:560px;height:560px;border-radius:50%;background:radial-gradient(circle,rgba(36,71,240,.22),transparent 65%);top:-260px;left:-140px}
.dk-hero::after{content:'';position:absolute;width:460px;height:460px;border-radius:50%;background:radial-gradient(circle,rgba(212,244,85,.4),transparent 65%);bottom:-220px;right:-100px}
.dk-hero .w{position:relative}
.dk-hero-in{max-width:720px;margin:0 auto;text-align:center}
.dk-hero h1{font-size:clamp(32px,4.6vw,52px);margin-top:18px}
.dk-hero p{font-size:16px;color:var(--ink3);margin-top:12px;line-height:1.65}
.dk-ara{position:relative;margin:26px auto 0;max-width:640px}
.dk-ara > i,.dk-ara > svg{position:absolute;left:18px;top:50%;transform:translateY(-50%);width:20px;height:20px;color:var(--ink4);pointer-events:none}
.dk-ara input{width:100%;font:inherit;font-size:16px;padding:18px 110px 18px 52px;border:1.5px solid var(--cizgi);border-radius:18px;background:var(--byz);outline:none;box-shadow:0 20px 40px -24px rgba(20,19,26,.35);transition:.18s}
.dk-ara input:focus{border-color:var(--mavi);box-shadow:0 0 0 4px rgba(36,71,240,.12),0 20px 40px -24px rgba(20,19,26,.35)}
.dk-ara-n{position:absolute;right:16px;top:50%;transform:translateY(-50%);font-size:12px;font-weight:800;color:var(--mavi);background:var(--msoft);border-radius:8px;padding:4px 9px}
.dk-ara-n:empty{display:none}
.dk-hizli{margin-top:12px;font-size:12.5px;color:var(--ink4);display:flex;gap:6px;justify-content:center;flex-wrap:wrap;align-items:center}
.dk-hizli button{font:inherit;font-size:12px;font-weight:700;color:var(--ink2);background:var(--byz);border:1px solid var(--cizgi);border-radius:99px;padding:5px 11px;cursor:pointer}
.dk-hizli button:hover{border-color:var(--mavi);color:var(--mavi)}
.dk-durum{margin:30px auto 0;max-width:520px;display:flex;gap:12px;align-items:center;background:var(--byz);border:1px solid var(--cizgi);border-radius:14px;padding:11px 14px}
.dk-durum .n{width:10px;height:10px;border-radius:50%;flex-shrink:0;box-shadow:0 0 0 4px rgba(22,163,74,.15)}
.dk-durum.ok .n{background:var(--ok);animation:dkp 1.8s ease-in-out infinite}.dk-durum.bk .n{background:var(--amber);box-shadow:0 0 0 4px rgba(245,158,11,.15)}.dk-durum.kt .n{background:var(--kir);box-shadow:0 0 0 4px rgba(220,38,38,.15)}
@keyframes dkp{0%,100%{box-shadow:0 0 0 4px rgba(22,163,74,.15)}50%{box-shadow:0 0 0 8px rgba(22,163,74,.05)}}
.dk-durum b{display:block;font-size:13.5px}.dk-durum small{font-size:12px;color:var(--ink4)}
/* kanallar */
.dk-kanal{display:grid;grid-template-columns:repeat(4,1fr);gap:14px}
.dk-k{display:flex;gap:12px;align-items:flex-start;background:var(--byz);border:1px solid var(--cizgi);border-radius:18px;padding:18px;position:relative;transition:.2s}
.dk-k:hover{transform:translateY(-3px);box-shadow:0 20px 40px -28px rgba(20,19,26,.4)}
.dk-k .ic{width:44px;height:44px;border-radius:13px;display:grid;place-items:center;flex-shrink:0}
.dk-k .ic i,.dk-k .ic svg{width:20px;height:20px}
.dk-k.wa .ic{background:#DCFCE7;color:#15803D}.dk-k.pn .ic{background:var(--msoft);color:var(--mavi)}.dk-k.tl .ic{background:var(--ambersoft);color:#B45309}.dk-k.ml .ic{background:#F1EAFE;color:var(--mor)}
.dk-k b{display:block;font-size:14.5px}.dk-k small{display:block;font-size:12px;color:var(--ink4);margin-top:2px}.dk-k em{display:block;font-style:normal;font-size:11px;font-weight:800;color:var(--ink3);margin-top:8px}
.dk-k .ok{position:absolute;right:14px;top:14px;width:16px;height:16px;color:var(--ink4)}
.dk-sla{display:grid;grid-template-columns:repeat(4,1fr);gap:10px;margin-top:14px}
.dk-sla > div{display:flex;align-items:center;gap:10px;background:var(--cizgi2);border-radius:12px;padding:12px 14px;font-size:12px;color:var(--ink4)}
.dk-sla i,.dk-sla svg{width:16px;height:16px;color:var(--mavi);flex-shrink:0}
.dk-sla b{font-family:Sora,sans-serif;font-size:15px;color:var(--ink)}
/* bilgi bankası */
.dk-bb{display:grid;grid-template-columns:260px 1fr;gap:24px;align-items:start}
.dk-bb-nav{position:sticky;top:90px;display:grid;gap:4px}
.dk-bb-nav a{display:flex;align-items:center;gap:10px;padding:10px 12px;border-radius:11px;font-size:13.5px;font-weight:700;color:var(--ink3)}
.dk-bb-nav a i,.dk-bb-nav a svg{width:16px;height:16px}
.dk-bb-nav a span{margin-left:auto;font-size:11px;font-weight:800;background:var(--cizgi2);color:var(--ink4);border-radius:7px;padding:2px 7px}
.dk-bb-nav a:hover{background:var(--byz);color:var(--ink)}
.dk-bb-nav a.on{background:var(--ink);color:#fff}.dk-bb-nav a.on span{background:rgba(255,255,255,.18);color:#fff}
.dk-grp{background:var(--byz);border:1px solid var(--cizgi);border-radius:18px;padding:18px 20px;margin-bottom:14px}
.dk-grp h3{font-size:16px;display:flex;align-items:center;gap:8px;margin-bottom:8px}
.dk-grp h3 i,.dk-grp h3 svg{width:17px;height:17px;color:var(--mavi)}
.dk-q{border-top:1px solid var(--cizgi2)}
.dk-q summary{list-style:none;cursor:pointer;display:flex;justify-content:space-between;align-items:center;gap:12px;padding:13px 0;font-weight:700;font-size:14px}
.dk-q summary::-webkit-details-marker{display:none}
.dk-q summary i,.dk-q summary svg{width:16px;height:16px;color:var(--ink4);flex-shrink:0;transition:.2s}
.dk-q[open] summary i,.dk-q[open] summary svg{transform:rotate(180deg);color:var(--mavi)}
.dk-q .a{font-size:13.5px;color:var(--ink3);line-height:1.7;padding:0 0 14px}
.dk-bos{text-align:center;padding:40px 20px;color:var(--ink4);background:var(--byz);border:1px dashed var(--cizgi);border-radius:18px}
.dk-bos i,.dk-bos svg{width:28px;height:28px;margin-bottom:8px}.dk-bos b{display:block;color:var(--ink);font-size:15px}.dk-bos span{font-size:13px}
/* form */
.dk-form-w{display:grid;grid-template-columns:.9fr 1.1fr;gap:28px;align-items:start}
.dk-form-l h2{font-size:clamp(24px,2.8vw,30px);margin-top:12px}.dk-form-l p{font-size:14px;color:var(--ink3);margin-top:10px;line-height:1.65}
.dk-tips{list-style:none;margin:18px 0 0;padding:0;display:grid;gap:8px}
.dk-tips li{display:flex;gap:9px;font-size:13px;color:var(--ink2)}.dk-tips i,.dk-tips svg{width:15px;height:15px;color:var(--ok);flex-shrink:0;margin-top:2px}
.dk-acil{margin-top:22px;display:flex;gap:12px;background:var(--kirsoft);border:1px solid #FECACA;border-radius:14px;padding:14px}
.dk-acil .ic{width:40px;height:40px;border-radius:11px;background:#fff;color:var(--kir);display:grid;place-items:center;flex-shrink:0}
.dk-acil .ic i,.dk-acil .ic svg{width:18px;height:18px}
.dk-acil b{display:block;font-size:13.5px;color:#991B1B}.dk-acil small{display:block;font-size:12px;color:#7F1D1D;margin-top:2px;line-height:1.5}.dk-acil a{font-weight:800;text-decoration:underline}
.dk-form{background:var(--byz);border:1px solid var(--cizgi);border-radius:22px;padding:26px;box-shadow:0 30px 60px -40px rgba(20,19,26,.35)}
.dk-form .f{margin-bottom:12px}.dk-form .f2{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.dk-form label{display:block;font-size:12px;font-weight:800;color:var(--ink2);margin-bottom:6px}
.dk-form input,.dk-form select,.dk-form textarea{width:100%;font:inherit;font-size:14px;padding:12px 14px;border:1.5px solid var(--cizgi);border-radius:12px;background:var(--kagit);outline:none;transition:.18s;color:var(--ink)}
.dk-form input:focus,.dk-form select:focus,.dk-form textarea:focus{border-color:var(--mavi);background:var(--byz);box-shadow:0 0 0 4px rgba(36,71,240,.1)}
.dk-form textarea{resize:vertical;min-height:120px}
.dk-onc{display:grid;grid-template-columns:repeat(3,1fr);gap:6px}
.dk-onc label{border:1.5px solid var(--cizgi);border-radius:11px;padding:8px 9px;cursor:pointer;margin:0;position:relative;transition:.15s;background:var(--kagit)}
.dk-onc label input{position:absolute;opacity:0;pointer-events:none}
.dk-onc label b{display:block;font-size:12.5px;color:var(--ink)}.dk-onc label small{display:block;font-size:10.5px;color:var(--ink4);font-weight:600}
.dk-onc label.on{border-color:var(--mavi);background:var(--msoft)}.dk-onc label.on.acil{border-color:var(--kir);background:var(--kirsoft)}.dk-onc label.on.acil b{color:#991B1B}
.dk-chk{display:flex;gap:9px;align-items:flex-start;font-size:12.5px;color:var(--ink3);margin:6px 0 16px;line-height:1.5;font-weight:500}
.dk-chk input{margin-top:3px;accent-color:var(--mavi);width:16px;height:16px}.dk-chk a{color:var(--mavi);font-weight:700}
.dk-btn{display:inline-flex;align-items:center;justify-content:center;gap:9px;width:100%;background:var(--mavi);color:#fff;border:none;border-radius:13px;padding:15px;font-family:Sora,sans-serif;font-weight:700;font-size:15px;cursor:pointer;box-shadow:0 12px 26px -12px rgba(36,71,240,.85);transition:.18s}
.dk-btn:hover{background:#1935C7;transform:translateY(-1px)}.dk-btn i,.dk-btn svg{width:17px;height:17px}.dk-btn:disabled{opacity:.7}
.dk-btn2{display:inline-flex;align-items:center;gap:6px;font-size:13px;font-weight:800;color:var(--ink);border:1.5px solid var(--cizgi);border-radius:11px;padding:10px 14px;background:var(--byz)}
.dk-not{display:flex;gap:7px;align-items:center;font-size:11.5px;color:var(--ink4);margin-top:12px}.dk-not i,.dk-not svg{width:13px;height:13px;color:var(--ok)}
.dk-hata{display:flex;gap:9px;align-items:flex-start;background:var(--kirsoft);border:1px solid #FECACA;color:#991B1B;border-radius:12px;padding:11px 13px;font-size:13px;margin-bottom:14px}
.dk-hata i,.dk-hata svg{width:16px;height:16px;flex-shrink:0;margin-top:1px}
.dk-ok{text-align:center;padding:30px 10px}
.dk-ok .ic{width:64px;height:64px;border-radius:20px;background:var(--oksoft);color:var(--ok);display:grid;place-items:center;margin:0 auto 14px}
.dk-ok .ic i,.dk-ok .ic svg{width:30px;height:30px}
.dk-ok h3{font-size:22px}.dk-ok p{font-size:14px;color:var(--ink3);margin:8px 0 18px;line-height:1.6}.dk-ok p a{color:var(--mavi);font-weight:700}
/* bakım */
.dk-bakim{display:grid;grid-template-columns:1.2fr .8fr;gap:30px;align-items:center;background:linear-gradient(135deg,#171331,#1B2040 60%,#0E0E13);color:#fff;border-radius:26px;padding:40px 44px;position:relative;overflow:hidden}
.dk-bakim::before{content:'';position:absolute;width:420px;height:420px;border-radius:50%;background:rgba(36,71,240,.5);filter:blur(110px);right:-140px;top:-180px}
.dk-bakim > *{position:relative}
.dk-bakim h2{font-size:clamp(24px,3vw,32px);color:#fff;margin-top:12px}.dk-bakim p{font-size:14px;color:#B9B4D0;margin-top:10px;line-height:1.65}
.dk-bakim-oz{display:flex;gap:8px;flex-wrap:wrap;margin-top:16px}
.dk-bakim-oz span{display:inline-flex;align-items:center;gap:6px;font-size:12px;font-weight:700;background:rgba(255,255,255,.08);border:1px solid rgba(255,255,255,.12);border-radius:9px;padding:7px 11px}
.dk-bakim-oz i,.dk-bakim-oz svg{width:14px;height:14px;color:var(--lime)}
.dk-bakim-r{background:rgba(255,255,255,.06);border:1px solid rgba(255,255,255,.12);border-radius:20px;padding:24px;display:flex;flex-direction:column;gap:6px;align-items:flex-start}
.dk-bakim-r small{font-size:10.5px;font-weight:800;letter-spacing:.1em;color:#8D86AD}.dk-bakim-r b{font-family:Sora,sans-serif;font-size:36px;letter-spacing:-.03em}.dk-bakim-r em{font-style:normal;font-size:12px;color:#B9B4D0;margin-bottom:10px}
.dk-bakim-r .dk-btn{background:var(--lime);color:#1A2400;box-shadow:none}.dk-bakim-r .dk-btn2{color:#fff;border-color:rgba(255,255,255,.2);background:transparent;margin-top:6px}
@media(max-width:980px){.dk-kanal,.dk-sla{grid-template-columns:1fr 1fr}.dk-bb{grid-template-columns:1fr}.dk-bb-nav{position:static;display:flex;overflow-x:auto;gap:6px;padding-bottom:4px;scrollbar-width:none}.dk-bb-nav a{white-space:nowrap;background:var(--byz);border:1px solid var(--cizgi)}.dk-form-w{grid-template-columns:1fr}.dk-bakim{grid-template-columns:1fr;padding:28px 22px}}
@media(max-width:600px){.dk-kanal,.dk-sla{grid-template-columns:1fr}.dk-form .f2{grid-template-columns:1fr}.dk-onc{grid-template-columns:1fr 1fr 1fr}.dk-hero{padding:40px 0 30px}.dk-ara input{padding:15px 80px 15px 46px;font-size:15px}.dk-sec{padding:40px 0}.dk-form{padding:20px 16px}}